Listen understand the needs of the client and collect all available data, opinions and research Explore throw the creative net wide to gather the full range of factors and influences which may contribute to the project Involve include the client team in an open-minded and stimulatingbrainstorming process which challenges preconceptions Distill refine all the ideas to date and extract the essence for the most appropiate solution express clearly communicate the vision for the project through design execute implement and deliver the project on time and to budget